Sunway Malls wanted to modernise their mall directories by introducingchic, interactive LED touchscreens for visitors. Our team developed multipleinnovative design concepts, created physical mock-ups for testing, and finalised a modern interface that balancesuser experience, aesthetics, and functionality. The updated touchscreens are now installed across Sunway Malls, providing shoppers with anengaging and intuitive wayfinding experience.
Objective
- Upgrade Sunway Malls’interactive directories with modernLED touchscreen technology
- Improvevisitor navigation and overall shopping experience
- Design auser-friendly interface that is visually appealing and intuitive
- Showcase Sunway Malls’innovative approach to technology in retail environments
Challenge
- Designing atouchscreen interface that is bothintuitive and visually engaging for a diverse mall audience
- Balancingmodern aesthetics with practicalwayfinding functionality
- Fabricatingmock-ups to test user experience before full deployment
Ensuringinstallation consistency across multiple locations in Sunway Malls
Our Approach
- Innovative Concept Design: Developed severalcreative layouts and interactive interfaces tailored to mall visitors
- Mock-up Fabrication: Created physical prototypes to testusability and aesthetics, refining the final design
- Modern LED Touchscreen Design: Delivered sleek, contemporary touchscreens thatenhance user interaction
- Full Installation & Deployment: Successfully installed the updated touchscreens acrossall Sunway Malls, ensuring a consistent and engagingwayfinding experience for visitors
The project not onlymodernised Sunway Malls’ directories but also elevated the shopping experience, demonstrating the power ofinteractive digital signage in retail environments.


















